HELLACIOUS and FRUSTRATING describes my week at Images Salon. It was a total tug of war between Josephine and myself. She wanted to change, she wanted a higher-end clientele, she wanted and wanted, but without actually wanting to do anything about it. I also butted heads with Joe. He just doesn't get it. He was a landscape gardener and now he's managing a salon, and he was never given the tools or direction to do the job.

The girls at Images walked all over Joe. He's the nice guy that buys coffee, laughs with the girls and jokes around. I tried to make appointment, but got easily overwhelmed and frustrated, because he really didn't want to be there. He wants to work in a gym.

I was impressed with how Tara and Crystal took what I taught them and really did a good job working with their clients. Claire knew she needed work on her cutting skills - she says she is a colorist and cutting isn't her strong point. As for Stacey - I'm still trying to figure her out. I felt badly that she was so overly emotional, but she hadn't done a good job on her model or clients. Me being there was no excuse for poor work - hairdressers feel pressure all the time. You need to learn how to step up and do the best you can, especially if you want to improve. I tried to give helpful, constructive criticism.